Privacy policy

At ENKKO SKIN, your privacy matters. We only collect the information necessary to process your order, deliver your products, and offer customer support. We do not sell, rent, or misuse your personal data — ever.

What We Collect

When you place an order or contact us, we collect basic personal information such as:

  • Your name and contact details

  • Your shipping and billing address

  • Your payment information (processed securely via Shopify)

We do not collect any unnecessary data, and we never store your payment details ourselves.

How Your Information Is Used

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchase

  • Provide customer service and support

  • Comply with Australian consumer laws

We may also send you occasional updates or promotions — but only if you’ve given us permission. You can unsubscribe at any time.

Who Has Access

Your information is shared only with trusted services that help us operate our store, such as:

  • Shopify, our ecommerce platform

  • Shipping partners to deliver your order

  • Payment providers to process your transaction

These partners are required to protect your information and are GDPR- and/or Australian Privacy Act-compliant.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct or update your details

  • Request deletion of your information (where legally allowed)

  • Opt out of marketing communications at any time

To request any of the above, just contact us.

Cookies & Analytics

Our website uses cookies to improve your experience and help us understand what products our visitors enjoy most. You can manage cookie preferences in your browser settings.

Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from minors.

Questions?

We’re here to help. If you have any questions about how your data is handled, feel free to reach out: support@enkkoskin.com